Loose Leaf Herbal Tea Collection - gift box

It depends on what kind of tea it is, that's why in every gift box there is also a leaflet about teas in the box with instructions on how to prepare them :) 

• No Returns or Exchanges Due to the personal and hygienic nature of our herbal teas, we do not accept returns or exchanges once the product has been purchased.

• Exceptions Returns are only accepted if the product is damaged or defective upon arrival. If you receive a damaged or defective product, please contact us within 14 days of delivery with proof of purchase and clear photos of the issue.

• Final Sale Items All herbal tea purchases are final sale. We encourage you to review the product description, ingredients, and size carefully before making your purchase.

• Customer Support For questions or concerns regarding your order, please reach out to our customer service team at info@therapybasildon.co.uk. We are committed to ensuring your satisfaction and will do our best to address any issues within the scope of this policy.

By completing your purchase, you acknowledge and agree to the terms of this policy.